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David Martin, CEO of the MS Trust:

“It is worth taking the time to prepare ahead of a healthcare consultation. This will help to ensure that you get the most out of your appointment and that your important concerns or questions are brought to the forefront and addressed. The conversation guide developed as part of the Ready to Talk MS campaign is a useful tool to help start those conversations post-pandemic.”

Are You Ready to Talk MS?

We know that during the COVID-19 pandemic MS services and consultations with neurologists have been delayed, and many are being conducted remotely1. Many of you are waiting longer than ever to see a neurologist, and consultations are now often over the phone rather than face-to-face1. It is important that when your consultation date arrives you are ready to talk about your symptoms, your lifestyle and considerations about the management of your MS and care.

Ready to Talk MS aims to help you prepare for your next consultation by equipping you with the knowledge and skills to make the most of the time you have with your healthcare team, so that together, you can make shared decisions that are tailored to your individual needs. Use these resources to see how you can make the most of your consultations.

Ready to Talk MS was initiated and funded by Novartis Pharmaceuticals UK Ltd and has been developed in collaboration with the Multiple Sclerosis Trust (MS Trust).

Make the most of your MS consultation

The key to a successful MS consultation is preparation. This time with your healthcare team is extremely important when it comes to managing your MS.

Use the Consultation Guide to consider some key questions and discussion points ahead of, and during, your consultation with your healthcare team. Try to answer the questions as openly and honestly as possible. Write down things you want to talk about and highlight what is most important to you. You may also find it helpful to ask a friend or loved one to go to the appointment with you, for support and as a second set of ears.

You can also use the YourMS Questionnaire for additional information and support.

Featured videos

Find out how you can better prepare for your MS appointments, and what you can do to improve your consultation experience.

Top tips from Dr Heather Wilson

Dr Heather Wilson, an MS specialist neurologist based at National Hospital for Neurology and Neurosurgery (UCLH) shares her top tips on how to prepare well for your upcoming appointment.

Peer-to-peer advice from patients

Listen to advice from Carla, Jadie, and Phoebe as they share their tips and tricks on making the most of the time they have with their healthcare team during consultations, to ensure they reach shared decisions that are tailored to their individual needs.

MS Trust

The MS Trust is a UK charity that believes nobody should have to manage multiple sclerosis alone. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after, making sure a life with MS isn't a life defined by MS.

We fight to make sure everyone affected by MS can access good quality, specialist care and live the best life they possibly can. We support and train your MS health professionals and fund MS specialist nurses and Advanced MS Champions across the UK. We produce practical, evidence-based information, online and in print, and our dedicated Enquiry Service team are a friendly and knowledgeable voice to speak to for anyone who needs to know more about MS.

Should you require additional support or information, please visit the MS Trust or call the enquiry line weekdays 9:00am - 5:00pm on 0800 032 3839.


  1. Shift MS. Impact of the COVID-19 pandemic on multiple sclerosis (MS) management: MS community perspectives. Available from: Accessed November 2021.


UK | December 2021 | 172623